G7x Privacy Policy — Personal Information Protection for Users
G7x respects the privacy of every user in Malaysia. This policy transparently explains how we collect, use, store and protect your personal information when you use our platform.
Last Updated: 1 January 2026
Types of Information We Collect
When you register and use the g7x platform, we collect several categories of information necessary to provide you with a secure and effective service.
Account Information
During registration, you are required to provide your full name, email address, phone number, date of birth, and password. This information is used to verify your identity, manage your account, and confirm that you meet the minimum age requirement to use the g7x platform.
Device & Browser Information
G7x automatically records technical information when you access the platform, including IP address, browser type, operating system, device model, screen resolution, and time zone. This data is used to optimise how the platform displays on your device and to detect unauthorised activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect the necessary information such as bank account holder name, account number (stored in encrypted format), and transaction records. g7x does not store credit card information directly — payment processing is handled by certified payment providers.
Usage Data & Activity
We record betting history, games played, login times, pages visited and interactions with platform features. This data helps us understand usage patterns and continuously improve the user experience over time.
How We Use Your Information
G7x uses the information collected only for legitimate and necessary purposes. We do not use user data for any purpose beyond the scope stated below.
Personal information is used to verify user identity, prevent fraud, detect suspicious login activity, and ensure that each account is accessed only by its rightful owner.
Payment data is used solely to process deposits and withdrawals in RM, verify bank account ownership, and comply with financial reporting requirements set out under Malaysian law.
We use your registered email address and phone number to send important account notifications, policy updates, transaction details, and responses to customer support enquiries.
Usage data is analysed in aggregate and anonymised form to understand usage patterns, identify technical issues, and continuously improve the user experience on the g7x platform.
Information Sharing & User Rights
Third-Party Sharing
G7x does not sell, rent or share users' personal information with third parties for marketing purposes. However, we do share necessary information with certain parties under limited circumstances:
- Payment Providers: Transaction information required to process deposits and withdrawals in MYR is shared only with authorised payment providers.
- Legal Compliance: g7x may disclose information to the relevant authorities when required to do so by Malaysian law or a valid court order.
- Technology Providers: Technical service providers who help operate the platform may have limited access to data required to perform their services, subject to strict confidentiality agreements.
User Rights Over Personal Data
As a g7x user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 14 business days.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your personal information, subject to any applicable legal retention obligations. Such requests will be assessed and processed in accordance with our policy.
- Right to Object: You have the right to object to the processing of your data for specific purposes, including optional marketing communications.
Policy Changes & How to Contact Us
G7x reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, platform technology or legal requirements. Users will be notified of any significant changes via in-platform notifications or registered email at least seven (7) days before the changes take effect.
Continued use of the g7x platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage users to review this page periodically to stay informed about how we handle your personal data.
This Privacy Policy is governed by and interpreted in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). Any privacy-related disputes should be resolved through g7x's official communication channels before any legal action is taken.
If you have any questions or concerns, or wish to exercise your rights regarding your personal data, please contact the g7x privacy team by email at: [email protected]. We are committed to responding to all enquiries within five (5) business days. You may also refer to our FAQ page for answers to frequently asked questions.
Contact the g7x Privacy Team
- [email protected]
- Response within 5 business days
- Compliant with Malaysia's PDPA 2010
- Platform FAQ
Your Privacy Is g7x's Priority
We are committed to protecting the personal information of every Malaysian user. Create an account today and enjoy a secure, transparent, and trustworthy entertainment platform.
Privacy enquiries: [email protected]